Wild Fern Herbal Soaps Logo
Ordering Information
View CartHelp Log In
 

 

Home
 About Wild Fern
Product Catalog
About Our Soap
Trade Show Schedule
Retail Outlets
Ordering Information
Contact Wild Fern

 

Ordering Information

How to Shop Online

Our online product catalog contains all of our products.  Select a category to see a summary of each item within.  For more detail, simply click on a specific product.

On the category pages there is an “Add to Cart” button on each product’s detail page along with an arrow to select the quantity desired.  That will bring you to the estimate and shipping page, where you will type in your zip code and select “Update Subtotal”.  You can now select “Proceed to Checkout” and complete your order or select “Continue Shopping” and your order will be saved until you are ready to checkout.  If you ever wish to view the contents of your cart without adding an item, click the “View Cart” button which is located at the top right of every page.

There are several methods of payment from which you may choose when you check out.  These are described in more detail below. All credit card details are collected using a secure server.  If you are not comfortable sending your credit card information over the internet, feel free to choose a different option.

You will be sent an e-mail receipt when we receive your order.

Alternate Ordering Options

If you don’t want to place your order online, there are several other options.

Shipping

***Free Shipping on orders $50 or more***

We ship all orders via USPS Priority Mail.  You can expect to receive your order within 3 business days from the date it was shipped.  Shipping rates are based on weight and distance and will be calculated during your orders checkout.

Payment Methods

Credit Card – We accept MasterCard and Visa.  To use this option while placing an order online, select the “credit card” option on the checkout page.  We can also accept credit card information over the phone. It is not advisable to send credit card numbers via e-mail.

Check or Money Order – If you wish, you can mail us a check for the amount of your order.  To use this option while placing an order online, select the “Pay by Check” option on the checkout page.  When we receive your payment, we will ship your order.

Policies

Returns – Unfortunately, due to the nature of our products, we cannot accept returns.

Damage Claims – If you receive a package that was damaged in transit, please call us immediately.  We will process the claim with the carrier.

Delivery – Our turnaround time is typically 48 hours, however, you may experience a short delay during busy times of the year.  Because our products are handcrafted, we may be out of stock of a particular item.  You will be notified if this is the case and given the opportunity to replace the item or put it on backorder.

We reserve the right to refuse an order for any reason.  If this occurs, we will refund your full purchase price.

We currently only ship within the U.S.

   
 

© 2003-2017 Wild Fern Herbal Soaps  |  Call Us At (218) 464-2502  |  Website by Set Sail Media